A Samsung dishwasher shares most of its basic parts with other dishwashers, but its filter design, drying system, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Dishwasher Repairs is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung dishwashers and other brands.
Who Works on Samsung Dishwashers Near Richmond
Within 30 miles of Richmond there are 40 appliance repair companies in our data. 27 list an address in Richmond, and other nearby bases include Mechanicsville (4), Midlothian (2), and Glen Allen (2). Distances run up to about 12 miles. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The closest is Appliance Repair Richmond, about 1.4 miles away. Rated companies nearby average 4.1 stars across 31 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name dishwashers in their listing | 0 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Appliance repair companies in range (30 mi) | 53 |
| Open on Saturdays (per listing) | 27 |
| Three nearest companies, miles away | 1.4, 1.5, 1.6 |
| Mention Samsung | 0 |
First up for Richmond: Sears Appliance Repair (66.2 miles away, based in Franklin, 4.5 stars from 184 reviews, lists Saturday hours); East Coast Appliance (7.0 miles away, 4.7 stars from 1,751 reviews, lists Saturday hours); Fusion HVAC & Appliance Repair (11.1 miles away, 4.9 stars from 460 reviews, lists Saturday hours); East Coast Appliance (8.4 miles away, 4.9 stars from 1,135 reviews, lists Saturday hours).
Know Your Samsung Dishwasher
What Makes Samsung Dishwasher Repairs Different
Samsung requires the drain hose to have an air gap or high loop, and a unit sitting on its own drain hose is the most common cause of drain trouble after installation. Source: Samsung US - Samsung dishwasher is not draining
Common Samsung Dishwasher Problems
- Dishwasher odor. Clean the interior, including the filter, drain area, nozzles and door seal, then check that hot water reaches the unit. Source: Samsung US - Samsung dishwasher has an odor
- Dishwasher not drying. Use rinse aid, open the door slightly after the cycle (AutoRelease models do this automatically) and confirm hot water at 120 to 149°F. Source: Samsung US - Samsung dishwasher does not dry dishes
What Samsung Dishwasher Codes Mean
| Code | What it means |
|---|---|
| 5C / SC / 5E / SE | Drain error: the dishwasher cannot drain; follow the not-draining steps. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 3C | Pump operation error. Source: Samsung US - Samsung dishwasher is displaying an error code |
| HE | Heater error: interior temperature is not being read correctly. Source: Samsung US - Samsung dishwasher is displaying an error code |
When to Call for Samsung Dishwasher Repair
- An error code on the display
- Dishes stay wet at the end of the cycle
- Dishwasher fills slowly or does not fill
Inside a Dishwasher Repair Visit
Care Samsung Recommends for Its Dishwashers
- Run an empty cleaning cycle with a dishwasher cleaner or white vinegar (never mixed with detergent), and avoid bleach in stainless tubs. Source: Samsung US - Samsung dishwasher has an odor
- Set the water heater so water reaches the dishwasher at 120 to 149°F, and run hot water at the sink to check how fast it heats. Source: Samsung US - Samsung dishwasher has an odor
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
Budgeting for a Samsung Dishwasher Repair
A Samsung dishwasher repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain pump replacement: $150–$400 Source: Fixr - How much does it cost to repair a dishwasher?
- Heating element replacement: $150–$300 Source: Fixr - How much does it cost to repair a dishwasher?
- Spray arm replacement: $75–$150 Source: Fixr - How much does it cost to repair a dishwasher?
- Detergent / soap dispenser replacement: $50–$90 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Technician labor (plus materials): $50–$100 per hour Source: Fixr - How much does it cost to repair a dishwasher?
A unit that has needed repairs more than once or twice within a year is a candidate for replacement. Source: Fixr - How much does it cost to repair a dishwasher?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
Getting Ready for the Repair
- How old the dishwasher is
- Any error code or pattern of blinking lights
- The brand, model and serial number from the label on the edge of the door or the side of the tub opening
Local Notes for Richmond
Most dishwasher calls in Richmond come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Richmond
- What guarantee do you give on parts and labor?
- Will you check the filter, drain hose and disposal connection before replacing the pump?
- Can you give a written estimate before ordering parts?
Samsung Dishwasher Repair FAQs: Richmond, VA
What should I do about a Samsung error code?
Which Richmond technicians work on Samsung?
How do I get rid of a dishwasher odor?
Related Repair Pages for Richmond
More Samsung Dishwasher Repair Pages Nearby
Before you call, find the model and serial number on your Samsung dishwasher's label, usually on the edge of the door or the side of the tub opening. A technician who knows the model can often tell you on the phone what the first visit will involve.