A Samsung dishwasher shares most of its basic parts with other dishwashers, but its filter design, drying system, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Dishwasher Repairs is not affiliated with or endorsed by Samsung. If your dishwasher is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Dishwasher Technicians, Franklin VA
We found 40 appliance repair companies within 60 miles of Franklin. 1 of them are based in Franklin itself, and other nearby bases include Chesapeake (8), Norfolk (8), and Portsmouth (5). The farthest listed company is about 42 miles out. Sears Appliance Repair is the nearest, roughly 1.1 miles from Franklin. 1 lists Samsung specifically. The 32 rated companies in range average 4.3 stars. Franklin is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 37 |
|---|---|
| Three nearest companies, miles away | 1.1, 16.2, 19.6 |
| With 4.5+ stars and at least 10 reviews | 21 |
| Mention Samsung | 1 |
| Repair companies inside 60 miles | 60 |
| Name dishwashers in their listing | 1 |
The leading options for Franklin are Sears Appliance Repair (1.1 miles away, 4.5 stars from 184 reviews, lists Saturday hours); East Coast Appliance (41.9 miles away, based in Norfolk, 4.9 stars from 3,721 reviews, lists Saturday hours); Appliance Service Solutions (Suffolk Appliance) (26.0 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); East Coast Appliance (39.1 miles away, based in Newport News, 4.8 stars from 2,512 reviews, lists Saturday hours).
Samsung Dishwasher Lines and Features
How Samsung Dishwashers Are Built
Most Samsung dishwashers dry by condensation on the cooler stainless steel tub walls, while some plastic-tub models add a Heated Dry option. Source: Samsung US - Samsung dishwasher does not dry dishes
What Samsung Says to Check First
- Dishwasher noise. For humming, buzzing or grinding, clean the drain filter and drain pump opening first, since something caught in the pump is the usual cause. Source: Samsung US - Samsung dishwasher is too noisy
- Dishwasher not draining. Samsung says to first clear the sink drain and garbage disposal (removing the disposal cap on a new disposal), then check the drain hose for kinks, crushing and an air gap or high loop. Source: Samsung US - Samsung dishwasher is not draining
Samsung Dishwasher Error Codes
| Code | What it means |
|---|---|
| OC / 0C / oE | Over-level error: more water in the tub than expected. Source: Samsung US - Samsung dishwasher is displaying an error code |
| HE | Heater error: interior temperature is not being read correctly. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 7E | Waterwall reflector cannot move correctly. Source: Samsung US - Samsung dishwasher is displaying an error code |
Samsung Dishwasher Problems Worth a Service Call
- Dishwasher fills slowly or does not fill
- Dishes stay wet at the end of the cycle
- Standing water in the bottom after a cycle
What Gets Fixed on a Franklin Dishwasher Call
Keeping a Samsung Dishwasher Running
- Use a rinse aid, since Samsung says dishes will not dry well without it. Source: Samsung US - Samsung dishwasher does not dry dishes
- Run an empty cleaning cycle with a dishwasher cleaner or white vinegar (never mixed with detergent), and avoid bleach in stainless tubs. Source: Samsung US - Samsung dishwasher has an odor
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
Budgeting for a Samsung Dishwasher Repair
Most Samsung dishwasher repairs involve common parts and an hour or so of labor. For reference, published cost guides report:
- Drain pump repair: $100–$250 Source: Fixr - How much does it cost to repair a dishwasher?
- Spray arm replacement: $75–$150 Source: Fixr - How much does it cost to repair a dishwasher?
- Door replacement: $150–$600 Source: Fixr - How much does it cost to repair a dishwasher?
- Service call fee (often credited toward the repair if you go ahead): $35–$100 per visit Source: Fixr - How much does it cost to repair a dishwasher?
A unit that has needed repairs more than once or twice within a year is a candidate for replacement. Source: Fixr - How much does it cost to repair a dishwasher?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
What to Have Ready for a Samsung Dishwasher Call
- Whether the dishwasher drains into a garbage disposal or straight to the sink drain
- What happens during the cycle (no start, no fill, no drain, leaks, dirty or wet dishes)
- The brand, model and serial number from the label on the edge of the door or the side of the tub opening
What Franklin Owners Should Know
Most dishwasher calls in Franklin come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Dishwasher Repair Company in Franklin
- If a part has to be ordered, how soon can you come back to finish?
- How often do you repair Samsung dishwashers, and how quickly can you get parts?
- Can you give a written estimate before ordering parts?
Samsung Dishwasher Repair FAQs: Franklin, VA
Is my Samsung dishwasher worth repairing?
Why are my dishes still dirty after a cycle?
Do you work for Samsung?
What should I do about a Samsung error code?
Related Repair Pages for Franklin
More Samsung Dishwasher Repair Pages Nearby
Before you call, find the model and serial number on your Samsung dishwasher's label, usually on the edge of the door or the side of the tub opening. A technician who knows the model can often tell you on the phone what the first visit will involve.