Samsung owners in Big Stone Gap usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Dishwasher Repairs is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung dishwashers and other brands.
Independent Samsung Dishwasher Technicians, Big Stone Gap VA
31 repair companies serve Big Stone Gap from within 60 miles. 1 of them are based in Big Stone Gap itself, and the rest are spread across Johnson City (4), Kingsport (3), and Bristol (3). 1 of them mentions Samsung in their listing or website. David's Appliance Repair/ is the nearest, roughly 0.8 miles from Big Stone Gap. The 31 rated companies in range average 4.2 stars. Because the nearest shops are farther out, ask each company whether Big Stone Gap is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 13 |
|---|---|
| Mention dishwasher work | 1 |
| Distance to the three closest (mi) | 0.8, 13.5, 21.7 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Companies within 60 miles | 31 |
| Mention Samsung | 1 |
Closest matches for Big Stone Gap: Sears Appliance Repair (26.4 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Bean Heating Cooling & Appliance Repair (26.1 miles away, based in Kingsport, 5.0 stars from 74 reviews); Mr. Appliance of the Tri-Cities (35.0 miles away, based in Gray, 4.5 stars from 1,004 reviews); David's Appliance Repair/ (0.8 miles away, 4.1 stars from 17 reviews).
Samsung Dishwasher Lines and Features
How Samsung Dishwashers Are Built
Samsung requires the drain hose to have an air gap or high loop, and a unit sitting on its own drain hose is the most common cause of drain trouble after installation. Source: Samsung US - Samsung dishwasher is not draining
Samsung dishwashers use one of three filter setups (a removable fine filter, a twist-lock cylindrical micro filter, or a non-removable filter), and an incorrectly reassembled filter can cause drain or overflow errors. Source: Samsung US - How to clean your Samsung dishwasher
Samsung Dishwasher Symptoms and First Checks
- Dishwasher odor. Clean the interior, including the filter, drain area, nozzles and door seal, then check that hot water reaches the unit. Source: Samsung US - Samsung dishwasher has an odor
- Dishwasher not cleaning. Check first for power loss, an error code or blinking lights, then confirm detergent is dispensing and dissolving. Source: Samsung US - Dishwasher cycle ends before dishes are clean
Samsung Dishwasher Error Codes
| Code | What it means |
|---|---|
| 9E | Low water level: not enough water entered the tub. Source: Samsung US - Samsung dishwasher is displaying an error code |
| LC / LE | Leakage error: the leak sensor has detected moisture and the unit tries to drain. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 3E | Incoming water is too hot; the hot supply should not exceed 176°F. Source: Samsung US - Samsung dishwasher is displaying an error code |
Samsung Dishwasher Problems Worth a Service Call
- Detergent left in the dispenser after the cycle
- Dishes come out dirty or gritty
- Dishwasher will not start or the lights blink
How a Dishwasher Service Call Usually Goes in Big Stone Gap
Keeping a Samsung Dishwasher Running
- Clean the filter and drain area whenever debris builds up, and reassemble the filter so it locks in place. Source: Samsung US - How to clean your Samsung dishwasher
- Run an empty cleaning cycle with a dishwasher cleaner or white vinegar (never mixed with detergent), and avoid bleach in stainless tubs. Source: Samsung US - Samsung dishwasher has an odor
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
Budgeting for a Samsung Dishwasher Repair
A Samsung dishwasher repair usually costs about the same as any other brand for the same part. Published ranges:
- Control board / control panel repair: $150–$350 Source: Fixr - How much does it cost to repair a dishwasher?
- Water inlet valve replacement: $80–$125 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Motor and pump assembly (circulation / wash motor): $400–$600 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Technician labor (plus materials): $50–$100 per hour Source: Fixr - How much does it cost to repair a dishwasher?
A unit that has needed repairs more than once or twice within a year is a candidate for replacement. Source: Fixr - How much does it cost to repair a dishwasher?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
Before the Technician Arrives
- The brand, model and serial number from the label on the edge of the door or the side of the tub opening
- What happens during the cycle (no start, no fill, no drain, leaks, dirty or wet dishes)
- How old the dishwasher is
Local Notes for Big Stone Gap
Most dishwasher calls in Big Stone Gap come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Dishwasher Repair Company in Big Stone Gap
- How often do you repair Samsung dishwashers, and how quickly can you get parts?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Dishwasher Repair FAQs: Big Stone Gap, VA
Why does my Samsung dishwasher show an error code?
Why are my dishes still wet?
Is this Samsung customer service?
Related Repair Pages for Big Stone Gap
Samsung Dishwasher Repair in Nearby Cities
Clean the filter, check the drain hose under the sink and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.