If your Samsung dishwasher has stopped draining, stopped cleaning or started showing an error, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Dishwasher Repairs is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung dishwashers and other brands.
Samsung Dishwasher Repair Near Rochester
Our data shows 27 appliance repair companies inside a 30-mile radius of Rochester. 15 list an address in Rochester, and other nearby bases include Fairport (2), Bloomfield (2), and Clifton Springs (2). Distances run up to about 30 miles. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Nearest on the list: Duffys AIS, around 1.5 miles out. Across 27 rated companies, the average public rating is 4.5 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Mention dishwasher work | 0 |
| Appliance repair companies in range (30 mi) | 27 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Open on Saturdays (per listing) | 20 |
| Three nearest companies, miles away | 1.5, 1.6, 1.6 |
The leading options for Rochester are Sears Appliance Repair (57.4 miles away, based in East Aurora, 4.6 stars from 47 reviews, lists Saturday hours); Register Appliance Service (7.7 miles away, based in East Rochester, 4.9 stars from 2,866 reviews, lists Saturday hours); Appliance Tec (1.7 miles away, 4.8 stars from 1,478 reviews); Rochester Appliance (5.5 miles away, 4.9 stars from 1,434 reviews, lists Saturday hours).
Know Your Samsung Dishwasher
What Makes Samsung Dishwasher Repairs Different
Samsung dishwashers use one of three filter setups (a removable fine filter, a twist-lock cylindrical micro filter, or a non-removable filter), and an incorrectly reassembled filter can cause drain or overflow errors. Source: Samsung US - How to clean your Samsung dishwasher
Samsung requires the drain hose to have an air gap or high loop, and a unit sitting on its own drain hose is the most common cause of drain trouble after installation. Source: Samsung US - Samsung dishwasher is not draining
What Samsung Says to Check First
- Dishwasher not cleaning. Check first for power loss, an error code or blinking lights, then confirm detergent is dispensing and dissolving. Source: Samsung US - Dishwasher cycle ends before dishes are clean
- Dishwasher leaking. Confirm it is a real leak by wiping up and running a new cycle, then turn off power and inspect the water supply hose, drain hose connection and door seal. Source: Samsung US - Samsung dishwasher is leaking or has a leakage error code
Reading a Samsung Dishwasher Error Code
| Code | What it means |
|---|---|
| HE | Heater error: interior temperature is not being read correctly. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 9E | Low water level: not enough water entered the tub. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 7E | Waterwall reflector cannot move correctly. Source: Samsung US - Samsung dishwasher is displaying an error code |
Samsung Dishwasher Problems Worth a Service Call
- Dishwasher will not start or the lights blink
- Detergent left in the dispenser after the cycle
- Dishes stay wet at the end of the cycle
What a Dishwasher Repair Technician Checks
Owner Care for Samsung Dishwashers
- Use a rinse aid, since Samsung says dishes will not dry well without it. Source: Samsung US - Samsung dishwasher does not dry dishes
- Remove and clean the spray nozzles with a small brush, soaking them in white vinegar if the holes are clogged. Source: Samsung US - How to clean your Samsung dishwasher
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
What Samsung Dishwasher Repairs Cost
A Samsung dishwasher repair usually costs about the same as any other brand for the same part. Published ranges:
- Spray arm replacement: $75–$150 Source: Fixr - How much does it cost to repair a dishwasher?
- Control board / control panel repair: $150–$350 Source: Fixr - How much does it cost to repair a dishwasher?
- Door replacement: $150–$600 Source: Fixr - How much does it cost to repair a dishwasher?
- Water inlet valve replacement: $80–$125 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Service call fee (often credited toward the repair if you go ahead): $35–$100 per visit Source: Fixr - How much does it cost to repair a dishwasher?
If a repair would cost more than about half the price of a new dishwasher, replacing it is usually the better value. Source: Fixr - How much does it cost to repair a dishwasher?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
What to Have Ready for a Samsung Dishwasher Call
- Any error code or pattern of blinking lights
- Whether the dishwasher drains into a garbage disposal or straight to the sink drain
- How old the dishwasher is
What Rochester Owners Should Know
Most dishwasher calls in Rochester come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
How to Choose a Dishwasher Technician Near Rochester
- Will you check the filter, drain hose and disposal connection before replacing the pump?
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair Samsung dishwashers, and how quickly can you get parts?
Samsung Dishwasher Repair FAQs: Rochester, NY
Why does my Samsung dishwasher show an error code?
Which Rochester technicians work on Samsung?
Is my Samsung dishwasher worth repairing?
Other Dishwasher Repair in Rochester
Samsung Dishwasher Repair Near Rochester
Clean the filter, check the drain hose under the sink and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.