Samsung owners in Durham usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Dishwashers Near Durham
Within 30 miles of Durham there are 40 appliance repair companies in our data. 13 list an address in Durham, and the rest are spread across Raleigh (15), Cary (6), and Wake Forest (2). Distances run up to about 21 miles. Durham Trusted Appliance Repair is the nearest, roughly 1.1 miles from Durham. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Across 38 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Companies within 30 miles | 60 |
|---|---|
| Mention Samsung | 0 |
| Distance to the three closest (mi) | 1.1, 2.2, 2.3 |
| With 4.5+ stars and at least 10 reviews | 26 |
| Mention dishwasher work | 1 |
| Open on Saturdays (per listing) | 35 |
Closest matches for Durham: Sears Appliance Repair (48.7 miles away, based in Dunn, 4.6 stars from 128 reviews, lists Saturday hours); ASV Appliance (2.2 miles away, 4.9 stars from 147 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (2.4 miles away, 4.9 stars from 173 reviews); AMC Appliance Repair- Durham, North Carolina (5.4 miles away, 5.0 stars from 139 reviews, lists Saturday hours).
Samsung Dishwasher Series Technicians Work On
How Samsung Dishwashers Are Built
On AutoRelease models the door opens automatically in the last 5 to 15 minutes of the cycle, and an unlevel unit or a blocking cabinet can stop it from opening. Source: Samsung US - AutoRelease door does not open automatically
Samsung requires the drain hose to have an air gap or high loop, and a unit sitting on its own drain hose is the most common cause of drain trouble after installation. Source: Samsung US - Samsung dishwasher is not draining
What Samsung Says to Check First
- Dishwasher not cleaning. Check first for power loss, an error code or blinking lights, then confirm detergent is dispensing and dissolving. Source: Samsung US - Dishwasher cycle ends before dishes are clean
- Dishwasher not starting. Press the Power button first, then check the circuit breaker and any wall switch that controls the dishwasher. Source: Samsung US - Samsung dishwasher will not turn on
Samsung Dishwasher Error Codes
| Code | What it means |
|---|---|
| 7E | Waterwall reflector cannot move correctly. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 5C / SC / 5E / SE | Drain error: the dishwasher cannot drain; follow the not-draining steps. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 1E | On Waterwall models, a clogged filter; on rotary models, the interior is overheating. Source: Samsung US - Samsung dishwasher is displaying an error code |
Samsung Dishwasher Problems Worth a Service Call
- An error code on the display
- Standing water in the bottom after a cycle
- Dishwasher will not start or the lights blink
Inside a Dishwasher Repair Visit
Keeping a Samsung Dishwasher Running
- Set the water heater so water reaches the dishwasher at 120 to 149°F, and run hot water at the sink to check how fast it heats. Source: Samsung US - Samsung dishwasher has an odor
- Run an empty cleaning cycle with a dishwasher cleaner or white vinegar (never mixed with detergent), and avoid bleach in stainless tubs. Source: Samsung US - Samsung dishwasher has an odor
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
Budgeting for a Samsung Dishwasher Repair
A Samsung dishwasher repair usually costs about the same as any other brand for the same part. Published ranges:
- Door replacement: $150–$600 Source: Fixr - How much does it cost to repair a dishwasher?
- Drain pump replacement: $150–$400 Source: Fixr - How much does it cost to repair a dishwasher?
- Motor repair: $200–$500 Source: Fixr - How much does it cost to repair a dishwasher?
- Common dishwasher repair: $100–$300 Source: Fixr - How much does it cost to repair a dishwasher?
- Diagnostic fee: $50–$75 per visit Source: Fixr - How much does it cost to repair a dishwasher?
When an aging dishwasher no longer has manufacturer coverage and needs frequent or major repairs, start planning for a replacement. Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
Getting Ready for the Repair
- How old the dishwasher is
- What happens during the cycle (no start, no fill, no drain, leaks, dirty or wet dishes)
- Whether the dishwasher drains into a garbage disposal or straight to the sink drain
Around Durham
Most dishwasher calls in Durham come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Durham
- Do you also handle the water supply and drain connections, or should I call a plumber for those?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Dishwasher Repair FAQs: Durham, NC
Why are my dishes still dirty after a cycle?
Why does my dishwasher smell?
Do you work for Samsung?
What should I do about a Samsung error code?
Related Repair Pages for Durham
Samsung Dishwasher Repair Near Durham
Clean the filter, check the drain hose under the sink and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.