If your Samsung dishwasher has stopped draining, stopped cleaning or started showing an error, the technician you call should know the model line. Below are independent repair companies serving Shaker Heights, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Dishwasher Technicians, Shaker Heights OH
Within 30 miles of Shaker Heights there are 40 appliance repair companies in our data. 1 list an address in Shaker Heights, and other nearby bases include Cleveland (20), Parma (3), and Cleveland Heights (2). Distances run up to about 11 miles. Cedarbrook Appliance Repair Solutions is the nearest, roughly 1.9 miles from Shaker Heights. No company within 30 miles of Shaker Heights names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The 36 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Shaker Heights. A mention does not mean manufacturer certification, so ask each company about its experience with your dishwasher.
| With 4.5+ stars and at least 10 reviews | 26 |
|---|---|
| Companies within 30 miles | 60 |
| Three nearest companies, miles away | 1.9, 2.4, 2.4 |
| Name dishwashers in their listing | 0 |
| Mention Samsung | 0 |
| Listing Saturday hours | 36 |
At the top of the Shaker Heights list: Sears Appliance Repair (85.0 miles away, based in Coshocton, 4.5 stars from 28 reviews, lists Saturday hours); Total Appliance Service Inc (11.3 miles away, based in Broadview Heights, 4.7 stars from 2,450 reviews, lists Saturday hours); Complete Appliance Service (4.0 miles away, based in Cleveland, 4.6 stars from 1,720 reviews); Super Mobile Appliance LLC (5.0 miles away, based in Garfield Heights, 4.8 stars from 219 reviews).
Samsung Dishwasher Lines and Features
What Makes Samsung Dishwasher Repairs Different
Samsung requires the drain hose to have an air gap or high loop, and a unit sitting on its own drain hose is the most common cause of drain trouble after installation. Source: Samsung US - Samsung dishwasher is not draining
A leakage (moisture) sensor under the dishwasher triggers LC or LE codes and keeps the drain pump running until the moisture clears. Source: Samsung US - Samsung dishwasher is leaking or has a leakage error code
Samsung Dishwasher Symptoms and First Checks
- Dishwasher not drying. Use rinse aid, open the door slightly after the cycle (AutoRelease models do this automatically) and confirm hot water at 120 to 149°F. Source: Samsung US - Samsung dishwasher does not dry dishes
- Dishwasher not draining. Samsung says to first clear the sink drain and garbage disposal (removing the disposal cap on a new disposal), then check the drain hose for kinks, crushing and an air gap or high loop. Source: Samsung US - Samsung dishwasher is not draining
What Samsung Dishwasher Codes Mean
| Code | What it means |
|---|---|
| 3E | Incoming water is too hot; the hot supply should not exceed 176°F. Source: Samsung US - Samsung dishwasher is displaying an error code |
| bE / 6E | A stuck control panel button was detected. Source: Samsung US - Samsung dishwasher is displaying an error code |
| HC | High temperature heater error: the interior is too hot. Source: Samsung US - Samsung dishwasher is displaying an error code |
When to Call for Samsung Dishwasher Repair
- Dishes stay wet at the end of the cycle
- Detergent left in the dispenser after the cycle
- Bad smell from the tub between loads
How a Dishwasher Service Call Usually Goes in Shaker Heights
Owner Care for Samsung Dishwashers
- Set the water heater so water reaches the dishwasher at 120 to 149°F, and run hot water at the sink to check how fast it heats. Source: Samsung US - Samsung dishwasher has an odor
- Run an empty cleaning cycle with a dishwasher cleaner or white vinegar (never mixed with detergent), and avoid bleach in stainless tubs. Source: Samsung US - Samsung dishwasher has an odor
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
What Samsung Dishwasher Repairs Cost
Most Samsung dishwasher repairs involve common parts and an hour or so of labor. For reference, published cost guides report:
- Motor and pump assembly (circulation / wash motor): $400–$600 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Detergent / soap dispenser replacement: $50–$90 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Door gasket / seal replacement: $50–$150 Source: Fixr - How much does it cost to repair a dishwasher?
- Door replacement: $150–$600 Source: Fixr - How much does it cost to repair a dishwasher?
- Diagnostic fee: $50–$75 per visit Source: Fixr - How much does it cost to repair a dishwasher?
Once a dishwasher is around 10 years old, replacement generally makes more sense than repair. Source: Fixr - How much does it cost to repair a dishwasher?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
What to Have Ready for a Samsung Dishwasher Call
- The brand, model and serial number from the label on the edge of the door or the side of the tub opening
- How old the dishwasher is
- Any error code or pattern of blinking lights
Around Shaker Heights
Most dishwasher calls in Shaker Heights come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Before You Book in Shaker Heights
- What guarantee do you give on parts and labor?
- If the dishwasher is leaking, will you pull the kick panel to find where the water starts?
- How often do you repair Samsung dishwashers, and how quickly can you get parts?
Samsung Dishwasher Repair FAQs: Shaker Heights, OH
Why won't my dishwasher dry?
Is this Samsung customer service?
Why are my dishes still dirty after a cycle?
How do I get rid of a dishwasher odor?
Related Repair Pages for Shaker Heights
Samsung Dishwasher Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung dishwasher's label, usually on the edge of the door or the side of the tub opening. A technician who knows the model can often tell you on the phone what the first visit will involve.