Samsung owners in Rock Falls usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Dishwasher Technicians, Rock Falls IL
We found 40 appliance repair companies within 60 miles of Rock Falls. Other nearby bases include Freeport (6), Moline (4), and Clinton (3). Johnson Appliance Repair is the nearest, roughly 1.9 miles from Rock Falls. 1 of them mentions Samsung in their listing or website. Rated companies nearby average 4.6 stars across 34 businesses. Because the nearest shops are farther out, ask each company whether Rock Falls is inside its regular service area.
Companies are shown by relevance and distance from Rock Falls. A mention does not mean manufacturer certification, so ask each company about its experience with your dishwasher.
| Three nearest companies, miles away | 1.9, 3.4, 11.8 |
|---|---|
| Listing Saturday hours | 49 |
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 15 |
| Appliance repair companies in range (60 mi) | 60 |
| Name dishwashers in their listing | 0 |
At the top of the Rock Falls list: Sears Appliance Repair (41.0 miles away, based in Peru, 4.4 stars from 70 reviews, lists Saturday hours); Village Home Stores (32.5 miles away, based in Geneseo, 4.9 stars from 585 reviews, lists Saturday hours); TMI - Total Maintenance, Inc. Heating, Air Conditioning, Plumbing (46.0 miles away, based in Bettendorf, 4.9 stars from 3,304 reviews, lists Saturday hours); B & W Appliance Sales & Service (34.1 miles away, based in Rochelle, 4.9 stars from 69 reviews, lists Saturday hours).
Know Your Samsung Dishwasher
How Samsung Dishwashers Are Built
On AutoRelease models the door opens automatically in the last 5 to 15 minutes of the cycle, and an unlevel unit or a blocking cabinet can stop it from opening. Source: Samsung US - AutoRelease door does not open automatically
Samsung requires the drain hose to have an air gap or high loop, and a unit sitting on its own drain hose is the most common cause of drain trouble after installation. Source: Samsung US - Samsung dishwasher is not draining
Samsung Dishwasher Symptoms and First Checks
- Dishwasher not drying. Use rinse aid, open the door slightly after the cycle (AutoRelease models do this automatically) and confirm hot water at 120 to 149°F. Source: Samsung US - Samsung dishwasher does not dry dishes
- Dishwasher not cleaning. Check first for power loss, an error code or blinking lights, then confirm detergent is dispensing and dissolving. Source: Samsung US - Dishwasher cycle ends before dishes are clean
Reading a Samsung Dishwasher Error Code
| Code | What it means |
|---|---|
| CE | Communication error between the control panel and the rest of the unit. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 9E | Low water level: not enough water entered the tub. Source: Samsung US - Samsung dishwasher is displaying an error code |
| OC / 0C / oE | Over-level error: more water in the tub than expected. Source: Samsung US - Samsung dishwasher is displaying an error code |
Samsung Dishwasher Problems Worth a Service Call
- Dishes stay wet at the end of the cycle
- An error code on the display
- Water on the floor in front of the dishwasher
Inside a Dishwasher Repair Visit
Keeping a Samsung Dishwasher Running
- Set the water heater so water reaches the dishwasher at 120 to 149°F, and run hot water at the sink to check how fast it heats. Source: Samsung US - Samsung dishwasher has an odor
- Use a rinse aid, since Samsung says dishes will not dry well without it. Source: Samsung US - Samsung dishwasher does not dry dishes
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
Samsung Dishwasher Repair Cost Ranges
A Samsung dishwasher repair usually costs about the same as any other brand for the same part. Published ranges:
- Leak repair (including leaking door): $50–$300 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Control board / control panel repair: $150–$350 Source: Fixr - How much does it cost to repair a dishwasher?
- Drain pump repair: $100–$250 Source: Fixr - How much does it cost to repair a dishwasher?
- Motor and pump assembly (circulation / wash motor): $400–$600 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Technician labor (plus materials): $50–$100 per hour Source: Fixr - How much does it cost to repair a dishwasher?
Once a dishwasher is around 10 years old, replacement generally makes more sense than repair. Source: Fixr - How much does it cost to repair a dishwasher?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, leaks, dirty or wet dishes)
- Whether the dishwasher drains into a garbage disposal or straight to the sink drain
- The brand, model and serial number from the label on the edge of the door or the side of the tub opening
Local Notes for Rock Falls
Most dishwasher calls in Rock Falls come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Rock Falls
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Dishwasher Repair FAQs: Rock Falls, IL
Why does my Samsung dishwasher show an error code?
Why does my dishwasher smell?
Should I repair or replace my Samsung dishwasher?
Do you work for Samsung?
Related Repair Pages for Rock Falls
Samsung Dishwasher Repair in Nearby Cities
Write down any error code or blinking-light pattern your Samsung dishwasher shows and when it appears. It helps a Rock Falls technician bring the right parts.