Samsung owners in Mattoon usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Mattoon, with those that mention Samsung first, then the nearest appliance repair companies.
Dishwasher Repairs is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung dishwashers and other brands.
Independent Samsung Dishwasher Technicians, Mattoon IL
30 repair companies serve Mattoon from within 60 miles. 1 list an address in Mattoon, and the rest are spread across Decatur (6), Champaign (6), and Olney (3). The farthest listed company is about 60 miles out. No company within 60 miles of Mattoon names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The closest is Sears Appliance Repair, about 0.7 miles away. Across 25 rated companies, the average public rating is 4.5 stars. Mattoon is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 26 |
|---|---|
| Distance to the three closest (mi) | 0.7, 26.4, 39.9 |
| Rated 4.5 stars or higher (10+ reviews) | 15 |
| Mention Samsung | 0 |
| Mention dishwasher work | 1 |
| Appliance repair companies in range (60 mi) | 30 |
Closest matches for Mattoon: Sears Appliance Repair (71.9 miles away, based in Linton, 4.4 stars from 141 reviews, lists Saturday hours); Probst Refrigeration and Heating, Inc. (26.4 miles away, based in Effingham, 4.7 stars from 64 reviews, lists Saturday hours); Sears Appliance Repair (0.7 miles away, 4.5 stars from 111 reviews, lists Saturday hours); Dick Van Dyke Appliance World (40.1 miles away, based in Decatur, 4.5 stars from 897 reviews, lists Saturday hours).
Samsung Dishwasher Lines and Features
What Makes Samsung Dishwasher Repairs Different
Samsung requires the drain hose to have an air gap or high loop, and a unit sitting on its own drain hose is the most common cause of drain trouble after installation. Source: Samsung US - Samsung dishwasher is not draining
On AutoRelease models the door opens automatically in the last 5 to 15 minutes of the cycle, and an unlevel unit or a blocking cabinet can stop it from opening. Source: Samsung US - AutoRelease door does not open automatically
What Samsung Says to Check First
- Dishwasher not draining. Samsung says to first clear the sink drain and garbage disposal (removing the disposal cap on a new disposal), then check the drain hose for kinks, crushing and an air gap or high loop. Source: Samsung US - Samsung dishwasher is not draining
- Dishwasher leaking. Confirm it is a real leak by wiping up and running a new cycle, then turn off power and inspect the water supply hose, drain hose connection and door seal. Source: Samsung US - Samsung dishwasher is leaking or has a leakage error code
Reading a Samsung Dishwasher Error Code
| Code | What it means |
|---|---|
| 3E | Incoming water is too hot; the hot supply should not exceed 176°F. Source: Samsung US - Samsung dishwasher is displaying an error code |
| OC / 0C / oE | Over-level error: more water in the tub than expected. Source: Samsung US - Samsung dishwasher is displaying an error code |
| 7E | Waterwall reflector cannot move correctly. Source: Samsung US - Samsung dishwasher is displaying an error code |
Signs Your Samsung Dishwasher Needs a Technician
- Water on the floor in front of the dishwasher
- Dishwasher fills slowly or does not fill
- Dishes stay wet at the end of the cycle
What Gets Fixed on a Mattoon Dishwasher Call
Care Samsung Recommends for Its Dishwashers
- Clean the filter and drain area whenever debris builds up, and reassemble the filter so it locks in place. Source: Samsung US - How to clean your Samsung dishwasher
- Run an empty cleaning cycle with a dishwasher cleaner or white vinegar (never mixed with detergent), and avoid bleach in stainless tubs. Source: Samsung US - Samsung dishwasher has an odor
Brand guides: Samsung Dishwasher Not Draining: Causes and Fixes.
What Samsung Dishwasher Repairs Cost
A Samsung dishwasher repair usually costs about the same as any other brand for the same part. Published ranges:
- Motor and pump assembly (circulation / wash motor): $400–$600 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Drain pump repair: $100–$250 Source: Fixr - How much does it cost to repair a dishwasher?
- Door replacement: $150–$600 Source: Fixr - How much does it cost to repair a dishwasher?
- Full range of dishwasher repairs: $70–$600 Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
- Service call fee (often credited toward the repair if you go ahead): $35–$100 per visit Source: Fixr - How much does it cost to repair a dishwasher?
When an aging dishwasher no longer has manufacturer coverage and needs frequent or major repairs, start planning for a replacement. Source: HomeAdvisor - How Much Does Dishwasher Repair Cost?
Ranges are published estimates, not quotes. See the dishwasher repair cost guide and how long dishwashers last.
What to Have Ready for a Samsung Dishwasher Call
- How old the dishwasher is
- What happens during the cycle (no start, no fill, no drain, leaks, dirty or wet dishes)
- The brand, model and serial number from the label on the edge of the door or the side of the tub opening
Dishwasher Notes for Mattoon, IL
Most dishwasher calls in Mattoon come down to the same handful of parts: the filter and drain path, the drain pump, the inlet valve, the door latch and the heating parts.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Mattoon
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also handle the water supply and drain connections, or should I call a plumber for those?
- What guarantee do you give on parts and labor?
Samsung Dishwasher Repair FAQs: Mattoon, IL
Do you work for Samsung?
Why won't my dishwasher dry?
Is my Samsung dishwasher worth repairing?
Other Dishwasher Repair in Mattoon
Samsung Dishwasher Repair Near Mattoon
Write down any error code or blinking-light pattern your Samsung dishwasher shows and when it appears. It helps a Mattoon technician bring the right parts.